The platform

One governed data core

Most operators run on point-of-sale exports, spreadsheets, email attachments and half a dozen portals — none of which reconcile to each other. We build and run the system that replaces them: one database, one login, one permission model, feeding dashboards that open on what is wrong today rather than a report of what already happened.

What runs on it

  • Operations dashboard

    The system of record

  • Performance dashboard

    The number, before month end

  • One data core

    One database · one identity · one permission model

Operations dashboard showing network KPIs, today's exception worklist, store health by market, and a table of stores needing attention
The operations dashboard opens on what is wrong today and who owns it. Shown with demonstration data — we don't publish live client screens.
Why we built it

Every site makes data. None of it agrees.

A multi-location operation runs on exports, spreadsheets and portals that were never designed to reconcile with each other. These are the four failures we see in every network before we start.

Data lives in silos

Sales sits in one export, inventory in another, labour in a third. Nothing shares a key, so joining them is a manual job somebody rebuilds every week.

The same join, rebuilt by hand, every week.

Reporting arrives late

By the time a number has been compiled, checked and circulated, the period it describes is over and the window to influence it has closed.

Decisions get made on last week's picture.

Nobody owns the exception

Problems surface in a meeting rather than being routed, the moment they appear, to the one person who can resolve them.

The fix waits for the next review call.

Access is all-or-nothing

Either a manager sees the entire company, or they get a static report they cannot filter, act on, or be measured against.

Sharing data turns into a risk conversation.

What you get

Two dashboards, one source of truth

Both applications read the same records through the same permission model, so a question asked in operations and a question asked in sales resolve against identical data.

Operations dashboard

The system of record

Runs the network: store and employee master data, daily readiness and compliance, labour, maintenance, incidents and the full back office.

  • Store & employee master records
  • Opening / closing compliance
  • Scheduler, timesheets & budget hours
  • Maintenance requests & vendor quotes
  • Incidents, returns & escalations
  • Cash flow, payment runs & journals
  • Incentive calculation & statements
  • Per-site P&L and compliance calendar

Used by Back office · Area managers · Ownership

Performance dashboard

The number, before month end

Runs the pace: month-to-date and intraday sales against goal, inventory ageing, purchase orders, loss prevention and field execution.

  • Month-to-date sales against goal
  • Pace to goal — projected close ÷ target
  • Intraday movement, zero-selling sites flagged
  • Leaderboards by site and person
  • FIFO inventory ageing bands
  • Purchase orders — ordered vs received
  • Loss prevention & lost-unit ledger
  • Category split and site comparison

Used by Managers · Market leads · Ownership

Performance dashboard showing month-to-date activations against goal, pace by market, intraday activity, and per-store performance
The performance dashboard answers the other half of the question — pace against goal, projection to month-end, and where the gap is opening. Same records, same permission model, different lens. Demonstration data.
How the data moves

From raw feed to a decision someone owns

Data is never keyed by hand. It arrives on a schedule, is checked at the door, and only trusted rows reach a dashboard.

1

Connect

Automated feeds, hourly to monthly

Third-party APIs, secure file drops, managed uploads and in-product forms — collected on a schedule, never keyed by hand.

2

Validate

Failed rows are reported, not loaded

Required columns, row shape, header mapping and key values are checked before anything loads.

3

Unify

Joined on site, person and period

Records are normalised — dates, money, quantities, IDs — then linked on shared business keys.

4

Compute

Pace, ageing, exception flags

Business rules turn records into pace, ageing bands, risk and exception signals.

5

Activate

Worklists, leaderboards, statements

Role-based dashboards, worklists, alerts and statements reach the person who owns the decision.

Data feeds panel listing each automated inbound feed with its source, schedule, last delivery time, rows loaded, schema validation result and health status
Every inbound feed reports its last delivery, row count, schema check and staleness. A feed that stops arriving shows as a row that needs review — not as silence. Demonstration data.

Idempotent loaders

Every loader upserts on a natural key, so a re-delivered or replayed file can never create a duplicate row.

Feed health is a screen

Staff see the last file received, the row count and the staleness of every feed — pipeline health is a product screen, not a private engineering concern.

Schema contracts

A file that fails its contract is rejected and reported, never silently loaded into a number someone then acts on.

Checked where it hurts

Feed loaders carry runnable self-checks against fixture rows, and calculations are re-verified against a reference before any change ships.

Automation & AI

Where the intelligence sits

We are specific about this, because it is the question technical buyers ask. The platform is rules-driven where rules are the right answer, and applies pattern detection where a human would otherwise have to scan for it.

  • Projection, not just totals

    Pace to goal projects month-end from run-rate and compares it to target, so "behind" is a number with days left to act on rather than a verdict after close.

  • Exception detection

    Repeat-offender patterns, variances against expected ranges, ageing thresholds and zero-activity sites are surfaced automatically and routed to a named owner.

  • Assisted document handling

    Invoice and statement capture reduces manual keying, with anything unmatched sent to a human queue rather than guessed at.

  • A human signs off

    Nothing is published on model output alone. Maker-checker review sits in front of every figure that reaches a statement or a payment.

Access & governance

Right access. Real accountability.

Access is granted per page, not per bundle — and scope is enforced in the data layer, so hiding a menu item is never the security model.

Authenticated entry

Every session starts with an identified user. No open dashboard, no shared link.

Per-page access

Each module maps to a single access key, so any one screen can be granted or denied with no side effects on another.

Scope in the data layer

Site and market scope is enforced in the database — hiding a menu item is never the security model.

Roles, not bundles

Ownership, back office, market lead, area manager and field roles, with owner-only screens on an explicit allowlist.

Controlled writes

Administrative imports and workflow steps run their own permission checks before anything is written.

Traceable activity

An audit log of user actions and approvals is available in-product to administrators.

Straight answers

The platform, answered

No. In most builds the platform sits over what you already run — POS, accounting, payroll and carrier or vendor portals — pulling from them on a schedule and reconciling into one model. Replacing a system is a decision we'd only recommend if the current one is the actual constraint.

Both, depending on scope. There is a core we deploy and configure, and there are modules we build around how your business actually works. Either way our back-office team runs it day to day — you're not handed software and left to staff it.

It depends on how many feeds are involved and how clean the source data is. A single-module deployment on tidy data moves quickly; a multi-site build with a dozen feeds and historical clean-up takes longer. We scope it honestly before you commit.

Access is granted per page, and site or market scope is enforced in the database rather than the interface. An area manager sees their sites, ownership sees the network, and every write is permission-checked and logged.

It gets rejected and reported rather than loaded. Feed health — last file received, row count, staleness — is visible on screen, so a broken feed is noticed by staff that day instead of being discovered later inside a report.

Parts of it. Projections, exception detection and document capture use automation and pattern detection; the rest is deliberately rules-driven, because for compliance work an auditable rule beats a probabilistic guess. A human reviews anything that reaches a statement or a payment.

Want to see it against your own numbers? Read the case studies or book a walkthrough.

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